27 February, 2006 • 6:06 pm
Just spent the day with 25-30 others at Ark Group’s “KM for Professional Services” event.
A valuable day. Two highlights:
- Stuart Kay, Knowledge Manager, Baker & McKenzie. Offering two cases of firms which represented an amalgum of (1) management consultancy firms and (2) law firms. Characterising differences between the firms cultures and hence approaches to knowledge sharing. This is going to be useful for discussions with my clients.
- Dr Kate Andrews, Partner – Intellectual Capital, BDO Kendalls. Using Dr House (TV Show) as cultural model for knowledge workers in professional firms. For example, House only cares about finding the solution. And essence of being a knowledge worker is that knowing-learning-doing are inextricably linked.
Plus lots more… need to go to dinner with some of the participants soon. Karl-Eric Sveiby is first up tomorrow.
Filed under: km
24 February, 2006 • 12:38 pm
jmc has something when he characterises the intranet as a process. I particuarly like the three arrows – “You need 3 flows of information – top down, bottom up and horizontal.” Applies equally in KM as just for Intranet I think.
[via ColumnTwo]
Filed under: Intranet, km
14 February, 2006 • 2:56 pm
Scoble has started a game to help us Z-list bloggers get some airtime. I’ll play: brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, brrreeeport, etc.
You can see the results on Technorati.
Filed under: fun
8 February, 2006 • 5:13 pm
I’ve recently downloaded the Intranet Review Toolkit from James Robertson at Step Two Designs and I see I am not alone.
I often think that progress in any area requires a clear view of where you are and at least some ideas aboout where you want to be. This toolkit provides both for your intranet.
Excellent resource, highly recommended. Well done James and team.
Filed under: Intranet, km
6 February, 2006 • 9:07 am
RE: the actKM saga. In a message to the new actKM email list, convenor Mark Schenk, tells us that the original Yahoo! Group for act-km has been restored. Some interesting points:
“We really need to thank the many people who have used their networks to influence senior people in Yahoo, and the many individuals, groups and bloggers out there in the international KM community for giving this issue airplay and putting pressure on Yahoo. There really has been an enormous buzz created that has made Yahoo take notice.”
“There are likely to be some changes to the way Yahoo manages its communities following this, and they have asked for any input we can give about how this should have been handled, and have indicated that a major shake-up of their customer service and community management processes will occur.”
“The disappearance of the group appears to be the collateral damage of a legal dispute we are not involved in, and an appalling lack of due process in Yahoo.“
Congratulations to Mark and everyone else involved in resolving this. We’ll be a stronger, more flexible community now.
Filed under: km, leadership
