Shawn at Anecdote posted a list of knowledge behaviours. Jack Vinson of Knowledge Jolt with Jack followed up with some additional behaviours aligned with the individual.
I already had the following list (developed for a professional services company) of what I have been calling information sharing behaviours.
Consultants
- participate in knowledge sharing activities
- develop resources as directed
- proactively find and use resources
Senior Consultants
- participate in knowledge sharing activities
- work with associate directors to identify and develop best resources
- proactively find and use resources
Associate Directors
- lead and participate in knowledge sharing activities
- lead idenfitication and development of best resources
- promote resource usage
Directors
- promote, lead and participate in knowledge sharing activities
- assure use of tools and processes
- enhance connections between disciplines
- sponsor identification and development of best resources
List of activities that demonstrate required behaviours
- Submitting an item to the "significant projects" list
- Attending a knowledge-network meeting
- Updating the Intranet
- Submitting a document to a shared drive
- Participating in an After Assignment Review
- Updating our property database
- Giving a presentation at a team meeting
- Notifying team of a useful new resource (such as a dataset)
- Maintaining project history database
- Maintaining your CV
- Providing new material for tenders and submissions folder
A few of these are, perhaps, more knowledge than information related but I think it is time for me to create another list that takes in Shawn's and Jack's insights.
Filed under: km
