The December issue of Online Currents (sorry, paid subscription required) has a good article by Glena Browne titled In Praise of Wikipedia. Glenda is very specific about what she likes (free, collaborative, explicit, can be challenged, useful features, well-structured, big, growing, fun and fast) and what’s wrong (no guarantee of accuracy, readability, appropriatness or balance, and no firm content). Glenda then goes on to make the excellent point that not all print publications are error or bias free.
All in all, I thought it was a well balanced and timely article considering the recent online and press coverage of Wikipedia issues.
Glenda, if you’re reading this, I’m sure lots of people would like to read your article if you could find a way for it to be freely available online.