KM for Professional Services, Sydney Australia, Day 1

Just spent the day with 25-30 others at Ark Group’s “KM for Professional Services” event.

A valuable day. Two highlights:

  • Stuart Kay, Knowledge Manager, Baker & McKenzie. Offering two cases of firms which represented an amalgum of (1) management consultancy firms and (2) law firms. Characterising differences between the firms cultures and hence approaches to knowledge sharing. This is going to be useful for discussions with my clients.
  • Dr Kate Andrews, Partner – Intellectual Capital, BDO Kendalls. Using Dr House (TV Show) as cultural model for knowledge workers in professional firms. For example, House only cares about finding the solution. And essence of being a knowledge worker is that knowing-learning-doing are inextricably linked.

Plus lots more… need to go to dinner with some of the participants soon. Karl-Eric Sveiby is first up tomorrow.


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