Preparing for Intranet 2.0

Bill Ives over at Portals & KM has released some new material:

Kathleen Gilroy and I recently completed a report, Preparing for Intranet 2.0: how to integrate new communication technology into your intranet

This is highly recommended reading for anyone interested in smif (Social Media Inside the Firewall) which (by the way) is the topic of the June meeting of the Melbourne KMLF. Hope to see you there.

Thank you to both Bill and Kathleen for sharing their work.


Did you miss me?

I'm back. Still busy however I expect to post more frequently now.

Are you into smif?

smif = social media inside the firewall

This is my main area of interest at the moment. I’ll be going back and retagging some of my old posts and links. You will see the results here and here.

Are you into smif too? Use smif and we’ll find more cool stuff.

Email into RSS

A few days ago I asked if there was a service that could turn my email into an RSS feed. The answer is “yes”.

From [via Micro Persuasion]:

Keep Up With Specific Emails Via RSS. Mailbucket will pump any emails into a feed that you forward to Just create an Outlook rule against whatever (e.g. emails from particular senders) and get the sent out to a feed once they come in. Just keep in mind that such feeds are unencrypted and can be consumed by others.

I have not had the chance to look at this yet. Will report back later.

Is there a service that can turn my email into RSS?

Steve Rubel asks “Will RSS Revolutionize Email Newsletters?” and points to a new service called squeet that will turn RSS into email.

As I commented on Steve’s blog.

As an email newsletter consumer, I want my newsletters turned into RSS feeds so that I can read them in the same way I read my blogs. The nature of the content is often the same — a collection of interesting but rarely urgent items — that I want to read once a day during
my “reading time”. Personally addressed email is often different — requiring timely attention and response.

Is there a service that can turn my email into RSS?

Social software inside the firewall (Melbourne lunch)

Our lunch went off very well with Matt Moore, James Farmer, Michael Spect, and Shawn Callahan and Andrew Rixon attending while Cameron Reily could not make it.

It’s always great to meet interesting people – some of them for the first time. As usual there were multiple conversations going on. Here’s some of what I remember (in no particular order):

  • The NSW KM Forum will have Karl-Erik Sveiby and Ewen Semple at an event on 7th March. Not to be missed!
  • James pointed me towards some interesting research on the use of discussion boards compared to blogs in an educational context. Blogs win, hands down.
  • Some interesting discussion of what is / is not “social software”. I think we agreed that a primary differentiator is the conversational nature. Is Writely “social software”? Yes.
  • Some unhappiness with tagging. Too limited when trying to find specific content. (But that’s not the point of tagging, is it?)
  • There seems to be a derth of people doing anything meaningful with social software inside organisations. Lots of experimentation but nothing substantial. Speculation that the tools are too counter-culture. Shawn: Can you imagine setting up a prediction market and the first bet is on when the CEO will be sacked?
  • Scoble posts too much. James says he reads the people who read Scoble. The blogsphere is full of people who add value by filtering what they read. I’m sure this is a meme that I’ve picked up on many times.
  • Someone (sorry, can’t recall who) mentioned the odd feelings generated when meeting someone who already knows you through your blog, but you don’t know them at all. [Obviously this was someone with a more popular blog than mine!]

Most exciting outcome is shared a desire to organise a social software (un-)conference in Melbourne. We’d like to get 50 or 60 people together.

Is there enough interest? What would you like to see in such an event?

Melbourne, 16th January, informal lunch on “Social Software inside the Firewall”

Following on from a recent get together in Sydney, we’ve decided to have a similar event in Melbourne.

So, if anyone is interested in the use of social software (blogs, tagging, rss, podcasts, etc) inside an organisation then come along and meet like minded people for an informal chat over lunch.

Venue yet to be decided.

Contact me via email: amitchell AT urbisjhd DOT com

If you want to come along, the venue is Regina Pizzeria in the QV Precinct. Booking under the name of Matt Moore and Andrew Mitchell. Contact me on 0419 599 744 if needed.

Corporate bloggers should interview other bloggers

Great idea for corporate bloggers. In fact, if I were telling a company what to do, advice now would be:1) Get an RSS aggregator.2) Read 50 blogs for at least two weeks that interest you.3) Interview at least five of those bloggers.That will get you to start thinking about blogging as a listening device rather than something that you can use to get your message out.

Scobleizer – Microsoft Geek Blogger » Love bloggers who do interviews…

What’s needed to make RSS simple – behind the firewall

I’m actually a lot more worried about other things rather than can an average user figure out what subscribing is for. I have no doubt they’ll figure it out. … the thing I’ll be asking in my next interview is just how manageable have they made the feeds. After getting several hundred feeds myself it just is a mess. People move URL’s all the time. What happens then?

Scobleizer – Microsoft Geek Blogger » Tom Biro wonders when RSS is really gonna get simple?

Robert Scoble asks some good questions regarding the long term usability of RSS and suggests a number of requirements.

Some of the same questions apply when using feeds inside an enterprise. Employees don’t want to cut and paste URLs. They need a single page which lists all the internal feeds available and a simple subscribe/unsubscribe button. And they need an Intranet page (like a behind the firewall Bloglines) where all their feeds are aggregated.

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The sorry state of Australian blogging

Very interesting post from Ross Dawson about the sorry state of Australian blogging.

While business success increasingly depends on enabling more open information flows inside and outside the organization, actually making this happen requires substantial courage and foresight. Despite Australia’s relative economic success, the corporate sector still seems to be driven more by cost-containment than opportunity-seeking. In an increasingly global, interdependent economy, this will not work well indefinitely.

Perhaps some Australian companies are experimenting with blogs on their Intranets before dipping their toes in the Internet blogosphere. I hope so.

Push vs Pull

Very interesting article discussing the concept of push vs. pull approaches to mobilising organisational resources. (IMO worth the free subscription required.)

Many companies continue to operate on the flawed assumption that demand is intrinsically foreseeable. But others are beginning to embrace a more flexible approach to setting in motion (or mobilizing) tangible and intangible assets (or resources), which may reside within or outside the company.

The McKinsey Quarterly: From push to pull: The next frontier of innovation

Thinking about this idea in the context of internal organisational information flow offers support for my long held view that blogging behind the firewall is a much more effective proposition than increasing internal communications using push technologies such as email.

Your thoughts?

My blogging

It’s taken a long time to reach the point where I want to blog externally. The final step was blogging behind the firewall and finding that it did help my thinking and that I could keep it up.

 Blogging on the www will be an interesting experiment.