We recently ran an interesting discussion on social media inside the firewall (smif) at the Melbourne KMLF. Check out the report and some useful resources.
jmc has something when he characterises the intranet as a process. I particuarly like the three arrows – “You need 3 flows of information – top down, bottom up and horizontal.” Applies equally in KM as just for Intranet I think.
I’ve recently downloaded the Intranet Review Toolkit from James Robertson at Step Two Designs and I see I am not alone.
I often think that progress in any area requires a clear view of where you are and at least some ideas aboout where you want to be. This toolkit provides both for your intranet.
Excellent resource, highly recommended. Well done James and team.